Privacy Statement

At Edwards Medical Supply, your privacy is important to us.  The following statement describes the privacy practices we use on our Website.

COLLECTION AND USE OF INFORMATION

Edwards Medical Supply collects information from you at various points on our website such as when registering as a customer, placing an order, participating in an online survey or requesting information.  We request contact information such as your name, postal address, phone number, contact names and email address.  When you place an order we will collect billing information such as credit card number.  We use this information to provide requested services such a filling an order, sending a catalog, replying to customer service questions.  In some cases we will collect professional licensing information such as a medical license number in order to verify you are a licensed medical professional and to set up your account.

We collect IP addresses, domain names, and other aggregate information on what pages consumers access or visit.  We use this information to analyze site usage, access the effectiveness of our marketing efforts and to assist us with making improvements to the site.

We also use cookies to track and store information so we may provide you with a more personalized site.  We use cookies to allow access to the site, remember you when you return to our site, pre-fill forms so you do not have to re-enter your information every time you visit and to better tailor our site to our visitors’ needs.  Cookies need to be enabled in your browser in order to use our site otherwise our shopping cart will not function properly when you try to place an order. 

DISCLOSURE OF INFORMATION

We disclose your information to third parties under the following circumstances:

We use an outside shipping company to ship orders and a credit card processing company to verify cards used to purchase goods.  These companies do not retain, share, store or use personally identifiable information for any other purpose.

To the extent required or permitted by law, we may also collect, use and disclose personal information in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.  Edwards Medical will also cooperate with inquiries made by the Federal Trade Commission.

In the event you have any questions concerning this privacy statement or the information you have provided, please contact

Edwards Medical Supply
495 Woodcreek Dr.
Bolingbrook, IL 60440
Phone:  800-358-2000
Email:  cservice@edwardsmedical.com

If you do not wish to receive email from us, please let us know by sending us the email address to the above email address, calling us at the above number or sending your request in writing. 

SECURITY

We take commercially reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures.  As noted in our Terms and Conditions, however, you are responsible for keeping your login information and passwords confidential.  Edwards Medical Supply uses VeriSign for its sites security certificates.

LINKS TO OTHER SITES

Our site contains links to other web sites.  These sites are not covered by this privacy statement and we are not responsible for the privacy practices or the content of these other sites.

CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to modify this privacy statement and related business practices at any time, posting the updated text to this site.  Please check this page periodically for updates.


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